ONLINE COMPLAINT POLICY

Public complaint process for concerns about gsd-texas.com, online services, payment handling, communications, or a GS&D service experience.

ONLINE COMPLAINT PROCESSGS&D

What You Can Report

Website errors or inaccessible content
Online intake or payment-link problems
Privacy concerns
Incorrect service or payment records
Communication or service complaints
Questions about an authorized scope

What To Include

Provide your name or company, best contact method, date, related service or payment reference if available, what happened, what outcome you are requesting, and any supporting screenshots or records.

Submitting a complaint does not authorize new work or change an existing service scope. GS&D reviews the complaint against the related records, authorization, payment, and communications.