PAYMENT + REFUND
Website payment and refund policy covering GS&D online services, Cash App payment links, cancellations, earned work and committed expenses.
Payment
Approved GS&D public payment links route to $GaugeSystems. Payment must match the selected service or an agreed written scope. A payment reference should be retained by the customer.
When Work Starts
Paid work begins only after the applicable service, scope, authorization, and payment requirements are satisfied. A payment by itself does not expand scope.
Cancellations
Contact GS&D as soon as possible if you need to cancel. Cancellation handling depends on whether work has begun and whether expenses, travel, parts, third-party charges, or other commitments have already been incurred.
Refunds
Any approved refund is limited to the unearned and uncommitted portion of the payment. Work already performed and nonrecoverable expenses or commitments are not refundable merely because the customer later changes direction.
Wrong Payment / Duplicate
If you believe you sent the wrong amount or made a duplicate payment, submit an online complaint with the payment reference and date so the record can be reviewed.
Disputes
Questions about payment, scope, or refund status should be raised through the online complaint process so the request can be tied to the relevant service and payment record.